1. Start the software and click License License Key Codes.

 

 

Figure 1: License Key Codes



2. For USB Erase, double-click the application file that is on the USB Erase key:

 

 

Figure 2: Application File



3. The Tabernus License Wizard will open.

 

 

Figure 3: Tabernus License Wizard


4. Enter the quantity of licenses you require and press Next.

 

 

Figure 4: License Quantity Dialog



5. You will be presented with a Request Key: make a note of this key if you are not close to the PC you use to access the Customer Portal.

 

 

Figure 5: Request Key Dialog




6. Login to the Customer Portal (customer.tabernus.com) and click on Request License By Key.

 

 

Figure 6: Customer Portal; Request License by Key


7. The Add License Request by Key dialogue will open. 

 

 

Figure 7: Add License Request by Key Dialog


8. Enter your Request Key into the License Request Key box. Use UPPER-CASE letters and enter hyphens at this stage. Note that all '0's are zeroes.


9. Next, select a Software Revision - select the software revision you are licensing to ensure your records remain accurate.


10. Unless you have it set up, ignore Group. If you wish, enter a Memo:- noting the server you are licensing, for example:

 

 

Figure 8: Enter Request Key and Other Details



 

11. You will be presented with a Response Key: make a note of this if you are not close to your Tabernus machine.

 

Figure 9: Response Key

 

12. Enter the Response Key box as shown (below). There is no need to enter hyphens or use upper-case characters at this stage.

 

 

 
Figure 10: Enter Response Key


13. Click Finish: A successful license transfer will produce the following dialog box:
 
 
Figure 11: Successful License Transfer

 

 

Possible Errors

 

1. If you do not select a software revision in the Add License Request by Key dialog box, the following message will appear:

 

 


Figure 12: Software Revision Selection Not Made

 

 

2. If you enter an incorrect Response Key, you will receive the following error message:

 

 

 

Figure 13: Incorrect Response Key Error


 

3. If you receive the above error, re-enter the Response Key, being careful to note whether '1's are 'l's etc. You have three chances to enter the key correctly before you will have to start the procedure anew.


4. If you receive the following error, check whether you have entered the Request Key correctly, i.e. using upper-case letters and having entered hyphens correctly. You will also receive this message if you request a quantity of licenses greater than that you have available on the Portal.

 

 

Figure 14: General Error Condition





This information is also available to download; please see the attachment below.