Here is the correct process for ensuring discovery of drives in an array (MSA, say) connected to a (DL360, for example) server.


  1. Ensure Hot Swap is disabled
  2. Power up the server
  3. Launch the Array software
  4. Go to Advanced and ensure Enable Hot Swap is disabled
  5. Save as Default 
  6. Close the Array software
  7. Shut down the server
  8. Power up the array - wait until all drives have stopped blinking - once up and running, wait a further two/three minutes
  9. Launch the Array software
  10. Should see all present drives
  11. If not: close software and re-try.