FAQ

Default solution folder, feel free to edit or delete it.

What is DoD 3-pass?
The DoD 5220.22-M data sanitization method is usually implemented in the following way: Pass 1: Writes a zero and verifies the write Pass 2...
Wed, 14 Jan, 2015 at 10:23 PM
What does Error Code U_RN mean when loading licenses?
The U_RN error usually pops up when another license request file is generated after the primary file has been uploaded to the server.  When ...
Tue, 3 Feb, 2015 at 2:38 PM
How to download a missing UpdateLicense.txt file from the Customer Portal.
If you do not safely remove your USB media from your computer when transferring files, you may find that the license update file that you were trying to ...
Tue, 9 Sep, 2014 at 9:52 AM
How to Backup Asset Data from Tabernus Databases
Both the Enterprise Erase LAN and Array products contain a database which keeps a record of all assets erased from that server. Before a system upg...
Wed, 6 May, 2015 at 10:52 AM
Enabling Remote Desktop (VNC) on system wtih Tabernus Installed OS (Fedora10/Generic10)
These instructions are applicable for systems that have the OS installed using Tabernus ISO (Generic10/Fedora10). Preparations: Please make s...
Tue, 3 Feb, 2015 at 2:12 PM
How Long Does Hard Drive Erasure Take?
Use the table below to for our estimated guide times for erasing various types of hard drive. Hard drive sustained write speed is determined by a nu...
Tue, 3 Feb, 2015 at 2:12 PM
How to Erase or wipe USB's, SD, MicroSD, or other storage cards?
Tabernus software detects USBs, SD, MicroSD and other storage cards the same way we detect standard hard drives in our software. Once you detect the stor...
Tue, 3 Feb, 2015 at 2:43 PM
'Banned' from the Customer Portal?
If an incorrect password is entered three times into the Tabernus Customer Portal a 'banned' notification is raised preventing access to the syste...
Thu, 9 Oct, 2014 at 3:19 AM
What Does Exception Mean?
An exception does not mean a failed wipe, rather the wipe has overwritten every logically available sector, but not every physical sector on the drive. T...
Wed, 23 Mar, 2016 at 9:15 AM
Test Solution - 2936
This is for testing and training purposes only, please ignore.
Wed, 22 Apr, 2015 at 4:31 AM